This Privacy Policy explains how h5bj collects, uses, stores, shares and protects the personal information of every user who accesses the h5bj platform at h5bj.bid. We are committed to handling your data with transparency, care and in accordance with international data protection standards applicable under our gaming licensing framework.
A plain-language overview of the most important privacy principles governing your h5bj account — the full legal text follows below.
h5bj collects personal data limited to what is strictly necessary for account operation, payment processing, KYC compliance and platform security. We do not collect data speculatively.
All personal data transmitted between your device and h5bj servers is protected by 256-bit SSL encryption. Stored data is protected by industry-standard encryption at rest.
h5bj does not sell, rent or trade your personal information to third-party marketers. Data sharing is limited strictly to licensed payment processors, fraud prevention services and regulatory obligations.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by h5bj. See Section 8 of this policy for how to exercise these rights.
h5bj uses cookies strictly for session management, fraud detection and platform performance analytics. We do not use tracking cookies for third-party advertising purposes.
h5bj retains personal data only for as long as necessary to fulfil its legal, regulatory and operational obligations. Account data is held for a minimum of five years post-closure per AML requirements.
The h5bj platform, accessible at h5bj.bid, is operated by the h5bj gaming organisation (hereinafter referred to as "h5bj", "we", "us" or "our"). h5bj is the data controller in respect of all personal data collected from users of the h5bj platform in connection with account registration, gaming activity, payment transactions and customer support interactions.
For all data protection enquiries, users may contact h5bj at the following address (plain text, not a link): [email protected]
This Privacy Policy applies to all personal data processed by h5bj in connection with:
This policy does not apply to third-party websites or services that may be referenced on the h5bj platform. h5bj is not responsible for the privacy practices of any third-party service providers beyond what is described in Section 13 of this policy.
When you register an h5bj Account or interact with the platform, you may provide:
When you access the h5bj platform, we may automatically collect:
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Identity Data | Name, DOB, CNIC | User-provided (registration / KYC) | Mandatory for verification |
| Contact Data | Mobile number | User-provided | Mandatory |
| Financial Data | JazzCash / bank account | User-provided (payment) | Mandatory for transactions |
| Technical Data | IP address, browser | Automatically collected | Automatic |
| Usage Data | Betting history, game logs | Automatically recorded | Automatic |
| Communications Data | Support chat transcripts | User-initiated | When support is used |
h5bj processes your personal data for the following purposes:
h5bj relies on the following legal bases for processing your personal data:
h5bj may share your personal data with carefully selected third-party service providers who assist in operating the h5bj platform. These include payment processors (such as the operators of JazzCash, EasyPaisa, and Pakistani banking infrastructure), identity verification providers, fraud detection services, and customer support technology providers. All such third parties are bound by contractual data processing obligations that require them to handle your data securely and only for the specific purpose for which it was shared.
h5bj may disclose your personal data to regulatory authorities, law enforcement agencies, financial intelligence units or other governmental bodies where required to do so by applicable law, court order or in connection with an investigation into suspected AML, fraud or other unlawful activity. h5bj will, where legally permissible, notify affected users of any such disclosure.
h5bj does not sell, rent, lease or otherwise transfer your personal data to third-party advertisers, data brokers or marketing organisations for commercial purposes. Any data sharing is limited strictly to the operational and compliance purposes described in this policy.
In the event of a merger, acquisition, restructuring or sale of all or part of h5bj's operations, your personal data may be transferred to the successor entity as part of that transaction. h5bj will provide notice to affected users prior to any such transfer where reasonably practicable.
h5bj retains personal data for the following periods:
Where retention is no longer required beyond the periods described above and no overriding legal obligation applies, h5bj will securely delete or anonymise your personal data.
Subject to applicable law and any overriding regulatory obligations, h5bj recognises the following data rights for all users:
Request a copy of the personal data h5bj holds about you, together with information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your h5bj account record.
Request deletion of your personal data where it is no longer necessary, subject to overriding AML and gaming regulatory retention obligations.
Request that h5bj restricts the processing of your data in specific circumstances, such as while a data accuracy dispute is being resolved.
Request a copy of the personal data you have provided to h5bj in a structured, machine-readable format where technically feasible.
Object to the processing of your personal data for marketing purposes at any time. Objection to other processing will be assessed against h5bj's legitimate interests.
To exercise any of the above rights, please contact h5bj support via the live chat facility within your account dashboard. h5bj will acknowledge data rights requests within 72 hours and aim to fulfil them within thirty (30) calendar days. Where a request cannot be fulfilled within that period, h5bj will provide an explanation and an estimated completion date.
h5bj uses cookies and similar tracking technologies on the h5bj.bid platform for the following purposes:
h5bj does not use third-party advertising cookies, cross-site tracking pixels, or data-broker tracking scripts. Your h5bj browsing activity is not shared with advertising networks or used to serve you targeted advertisements on third-party websites.
You may manage or disable non-essential cookies via your mobile browser or desktop browser settings. Please note that disabling essential session cookies will prevent you from logging into your h5bj account and accessing platform services.
The h5bj platform is strictly intended for users aged 21 years and above. h5bj does not knowingly collect personal data from any person under the age of 21. Where h5bj becomes aware that personal data has been collected from a person under the minimum age, that data will be permanently deleted and the associated account immediately closed.
Parents and guardians who believe their child may have accessed the h5bj platform or provided personal data to h5bj are encouraged to contact support immediately. h5bj maintains age verification as a core platform obligation, not a discretionary control.
h5bj implements technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration and destruction. These measures include:
While h5bj takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a data breach that poses a material risk to your rights and freedoms, h5bj will notify affected users without undue delay and take immediate remedial action.
h5bj may process and store personal data on servers located outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide the same level of data protection as Pakistan, h5bj takes appropriate safeguards to ensure that your data receives an equivalent level of protection. These safeguards may include contractual data protection clauses with receiving entities and processing only with service providers who operate under certified international data protection frameworks.
By using the h5bj platform, you acknowledge that your personal data may be processed in jurisdictions outside of Pakistan for the purposes described in this policy, subject to the safeguards described above.
The h5bj platform may integrate with or reference services operated by third parties, including payment processors (JazzCash, EasyPaisa, banking providers), game content providers and live dealer streaming services. These third-party services operate under their own privacy policies, which h5bj does not control and is not responsible for.
Where h5bj shares personal data with third-party service providers as described in Section 6.1 of this policy, those providers process your data solely in accordance with h5bj's instructions and may not use it for their own independent purposes. All such providers are contractually bound to maintain appropriate data security standards.
h5bj reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations or data processing practices. Where material changes are made, h5bj will notify registered users via their registered mobile number or via a prominent notice on the h5bj platform prior to the changes taking effect.
The effective date at the top of this policy will be updated with each revision. Continued use of the h5bj platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. The current version of this policy is always available at h5bj.bid/privacy-policy.
For all privacy-related enquiries, data rights requests or complaints regarding h5bj's handling of your personal data, please contact the h5bj data protection team through the live chat facility within your account dashboard, which is available 24 hours a day, seven days a week.
Written privacy enquiries may also be directed to:
h5bj aims to acknowledge all privacy complaints and data rights requests within 72 hours of receipt and to resolve them fully within thirty (30) calendar days. Where a request involves complex legal considerations, h5bj will provide interim updates and a revised estimated completion date.
If you are dissatisfied with h5bj's handling of a privacy complaint, you may have the right to lodge a complaint with a relevant data protection supervisory authority under applicable law.
Now that you understand how h5bj handles your data, explore Pakistan's most complete online gaming platform — cricket betting, live casino, slots and Dragon Fishing under one account.
21+ only. Gaming involves financial risk. Please play responsibly. h5bj operates under international gaming licensing standards.